PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do What You Need to Do to Make Phishing a Non-Issue

Do What You Need to Do to Make Phishing a Non-Issue

If you are a consistent reader of this blog, it will not surprise you that we think of phishing as one of the most significant threats that impact businesses today, regardless of their size or industry. Understanding this threat and implementing effective prevention measures is vital for safeguarding your organization. Let's go into how you can minimize the impact of phishing schemes and protect your business.

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How You Can Increase Your Customers’ Satisfaction Levels

How You Can Increase Your Customers’ Satisfaction Levels

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.

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3 Benefits that Come with a Managed Service Agreement

3 Benefits that Come with a Managed Service Agreement

Technology presents a significant challenge for businesses of all sizes, whether you're a quaint family-run shop or a swiftly expanding enterprise. The upkeep of technology—from hardware like computers and servers to software solutions and point-of-sale systems—is a perpetual task. This month, we aim to explore how managed IT solutions can optimize your resources by providing a straightforward, convenient, and cost-efficient alternative to hiring multiple in-house technicians.

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Inventory Management: the Key to Effective Business Logistics

Inventory Management: the Key to Effective Business Logistics

Regarding business logistics, inventory management is a significant contributing factor you cannot avoid. It keeps your operations running well, regardless of what type of business you run. Your company will always need its inventory, and managing it effectively and efficiently can save on costs, improve service levels, and promote overall business success.

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Use These Security Tips the Next Time You Travel for Work

Use These Security Tips the Next Time You Travel for Work

Travel has become a common occurrence for many employees and business professionals. Yet despite the travel, their responsibilities do not get put on halt. Whether it’s for a conference, a professional development workshop, or visiting a potential client or vendor, chances are you’ll bring technology with you. It’s up to you to ensure that it is kept safe from today’s rampant cyberthreats.

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How to Have a Productive Conversation with Your IT Team

How to Have a Productive Conversation with Your IT Team

How often do you struggle to talk about potential issues your business faces when you reach out to IT for help? Conversing with technicians can be especially challenging when you don’t necessarily understand the problem yourself, either. Thankfully, we have some tips to help you lead more productive conversations with your IT staff or managed service provider.

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Bloatware is Annoying: What You Can Do About It

Bloatware is Annoying: What You Can Do About It

Most computers these days will come with their fair share of bloatware, i.e. unwanted software that comes preinstalled on the operating system by the developers. While the developers do tend to get paid for including bloatware with their operating systems, there is often no need for it, leading users to question why it’s there and what to do about it.

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The Dos and Don’ts of Smartphone Use for Business

The Dos and Don’ts of Smartphone Use for Business

Today, we encounter situations in business where digital communication is preferred by many people, and as a result, the use of smartphones to conduct business has become more common. With this shift in the way people do business, there are several considerations that the modern worker has to navigate to properly use smartphones to their advantage. Let’s take a look at a few in today’s blog. 

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How to Approach Network Security Like a Pro

How to Approach Network Security Like a Pro

Network security is an incredibly nuanced topic with a lot of specifics that must be addressed. Still, today, we want to give you some actionable items that you can use to take an active role in improving network security for your business. Let’s dig into some of the essential dos and don’ts of network security for small businesses.

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How to Implement a New Year’s Resolution for Your Business

How to Implement a New Year’s Resolution for Your Business

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

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Build a Business that Other People Respect

Build a Business that Other People Respect

Managing a business poses considerable challenges, with a myriad of tasks demanding attention daily just to sustain the status quo. If you want to have a workforce that is not just present but genuinely invested in the enterprise, you will need to actively do more than just go through the motions. The question then becomes: How can one cultivate such dedication? This month, we will take a look at that very question.

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How to Avoid Amazon Scammers

How to Avoid Amazon Scammers

Scams using online retail giant Amazon have become more frequent around the holidays as online purchases tick up. Most of these scams come in the way of impersonation scams. With the holidays upon us, we thought we’d go through what kind of Amazon scams you should look for and how to avoid being a victim.

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Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

We've all experienced the frustration of a drained smartphone battery, and if not, you've likely become accustomed to constantly carrying a charger. But what exactly leads to the rapid depletion of a smartphone's battery?

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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What Can Cause a Cyberattack in the First Place?

What Can Cause a Cyberattack in the First Place?

Cyberattacks are nothing to take lightly. Every year, they cause millions of dollars of damage to unprepared and unprotected businesses, which leads to many of these businesses’ failure. Let’s talk about what ultimately causes cyberattacks, so you know the kinds of situations and behaviors to keep an eye out for.

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The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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Take Data Breach Seriously Before It’s Too Late

Take Data Breach Seriously Before It’s Too Late

Whenever you see a data breach in the news, it’s never a good thing. Their impact ranges from minor to severe, and depending on the size and scope of the breach, it could even be bad enough to break a business. Let’s go over how you can keep your business from suffering from data leaks.

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So, Your Network was Breached… What Do You Do Next?

So, Your Network was Breached… What Do You Do Next?

Businesses currently face an unprecedented level of threat from data breaches, with more means of undermining their security out there than ever before. Making the situation worse, all it takes is one to bring significant impacts to your business, from financial and reputational loss, not to mention all the potential legal issues that come into play. Let’s review what you need to do should you ever be on the receiving end of a breach.

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Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

When your smartphone battery dies, you’re left feeling inconvenienced and, likely, pretty annoyed. Unless you’re carrying your charger on you at all times, you’ll need to find a solution to your battery charge issues. The solution, like with many other technological issues, is to be proactive and take action to keep your battery from dying in the first place. That’s what we’re here to discuss today.

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Centralized Data Storage is the Better Option. What’s Your Excuse?

Centralized Data Storage is the Better Option. What’s Your Excuse?

Are you sure that your business can control all of its data? Are you absolutely certain that it can be accessed when needed? Can you guarantee that it’s as secure as humanly possible, wherever it happens to be? You should be able to answer these questions with an unequivocal and resounding “yes,” yet central data management is far from a simple task.

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Learn more about what PCSOFT can do for your business.

PCSOFT
Suite 2.07, 3 Fordham Way
Oran Park, NSW 2570