PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Outsourced IT is the Affordable Alternative to Hiring IT Staff

Tip of the Week: Outsourced IT is the Affordable Alternative to Hiring IT Staff

There seems to be a shortage of IT skills in today’s job market. Unfortunately, there has never been a worse time for this to happen, as cyber security threats are more prevalent today than ever before. In response to the demand for highly skilled IT management experience, outsourced IT is a great way to take advantage of the latest security solutions without the burden of hiring an in-house IT department. Here are three ways that outsourced IT is the way to go to resolve the problem of the IT skills shortage.

You’re Paying Fewer People
When you look for an internal IT department, you add more salaries to your payroll. This complicates your budget, which isn’t something most businesses can easily account for. While this cost could easily be eliminated by having your current employees manage your IT, this approach could quickly become both a security problem and a time sink. They simply don’t have the training required to keep problems to a minimum and streamline operations.

When you outsource your IT, this risk disappears, and you get a flat-rate, month-by-month service that prevents issues altogether as per your service level agreement. You can then use the money saved by not hiring new employees to invest in other parts of your business.

Qualified, Professional Technicians
When you want someone to be in charge of your IT, you need someone who, without a doubt, has the skills needed to maximize the ROI you get from your technology. Therefore, you want to make sure that you find someone who knows their stuff. The ideal candidate will have a combination of experience managing IT systems, and maybe even certifications. The last thing you need is someone who doesn’t know what they’re doing, dabbling with your network and its components.

Plus, take into consideration that your office might be located in an inconvenient location and finding the talent to fill this gap might be challenging. Situations like this could make it tempting to allow your team to maintain their own technology when it’s not prudent to do so.

Don’t make this mistake. Instead of taking such an unnecessary risk, you can supplement your organization’s lack of IT skills by outsourcing these services to a qualified managed service provider like PCSOFT. You get all of the skills required without the frustrating hiring process.

Less Time Thrown Away on IT Issues
Anyone who has tried to troubleshoot their own technology troubles knows how much time can be spent doing so. Unless you’re a technology wizard, you might miss a vital detail and be troubleshooting for the wrong symptom. Plus, if you don’t have the time to address any and all issues, a vital problem might bring your network down, resulting in downtime and data loss. Furthermore, any resources thrown away on unneeded maintenance could easily break your budget. Simply put: your employees don’t have time to worry about IT, and neither do you.

Outsourcing this responsibility to trained professionals who have made it a goal to master the art of technology management can save your business countless hours of work every week. You can then invest in other initiatives meant to expand and improve your business’s operations.

Are you ready to try outsourced IT support? To learn more, reach out to us at 02 98730080.

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Thursday, December 19, 2024

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