PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Six Benefits of Unified Communications

Six Benefits of Unified Communications

Unifying communications for small businesses can significantly enhance efficiency and improve overall business performance. Unfortunately, the process isn’t as easy as saying you are going to do it. Let’s look at some of the benefits of a unified communications platform.

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Voice over IP: Changing Communications One Office at a Time

Voice over IP: Changing Communications One Office at a Time

Communications are incredibly important for businesses, but it’s easy to let the other parts of your technology infrastructure take priority. One of the greatest ways businesses can prioritize communications and cut costs is by implementing a VoIP ( Voice over Internet Protocol) system. With the right setup, your business can revolutionize its telephony system and streamline communications across your organization.

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A Focus on Collaboration Helps Every Business

A Focus on Collaboration Helps Every Business

In today’s business, teamwork is absolutely necessary to make good things happen. One of the best ways to do this is through collaboration. However, putting together a strategy that can get projects out the door quicker or fulfill services more effectively is not always easy. Today, we’ll take a look at modern collaboration and how technology plays a major role. 

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Two Places Collaboration Improves a Business

Two Places Collaboration Improves a Business

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

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Two Places Collaboration Improves a Business

Two Places Collaboration Improves a Business

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

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How to Make Your Conference Room the Place to Be

How to Make Your Conference Room the Place to Be

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

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What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

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Email Encryption Keeps Prying Eyes Off of Your Messages

Email Encryption Keeps Prying Eyes Off of Your Messages

Email is crucial to the success of any business, but it also might contain sensitive information that is meant for the eyes of your organization—and its clients—only. Most modern email platforms give you tools you need to secure your email solution, so let’s go over how you might enable these features and what they look like.

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4 Communication Strategies that Will Help You Get More Done

4 Communication Strategies that Will Help You Get More Done

Communication is a major part of any relationship. In business, there is no way to have a positive working relationship without great communication. A lot of time and effort goes into getting your employees the tools they need to potentially be successful, but without the right mindset and practices, nothing will go the way you anticipate. Let’s look at four variables that are needed by you and your employees if you want to have crystal clear communications.

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Investing in Your Business’ Internal Communications Will Pay Off

Investing in Your Business’ Internal Communications Will Pay Off

Without sufficient communications within your business, you won’t be able to accomplish nearly as much as you potentially could with the proper systems in place. Let’s review a few tips that will help you to stretch your business’ collaboration that much farther.

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Meet VoIP, the Better Option for Your Business Telephone Needs

Meet VoIP, the Better Option for Your Business Telephone Needs

Communications are critical for a business’ success, which makes it only make sense to utilize the best options available for them. Today, we’re examining an option for your telephony to see if it would make a good fit…Voice over Internet Protocol, or VoIP.

Spoiler alert: it almost certainly will.

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Modern Businesses Should Focus on These Communication Features

Modern Businesses Should Focus on These Communication Features

Businesses have a lot on their plates, especially lately, but one aspect of running a company that you absolutely should not ignore is communications. In fact, we might argue that communications is second only to security these days, considering the current state of many offices around the world. Let’s take a look at some aspects of your business’ communications infrastructure.

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4 Tips to Apply to Your Video Conferencing

4 Tips to Apply to Your Video Conferencing

Video conferencing is an essential communication tool for modern businesses and their team members. As such, we wanted to share some tips that can help everyone involved, from the conferencing veteran to the remote work newbie. Here are four.

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It May Surprise You How Work Relationships Grow Remotely

It May Surprise You How Work Relationships Grow Remotely

Ever since the pandemic, there has been an increased focus on mental health and well-being in the workplace. This has led many business owners to consider how they can improve their employees’ relationships with not just each other, but all of the other important people in their lives. As it turns out, remote work can be a major facilitator in this effort.

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Does Your Team Have a Collaborative Mindset?

Does Your Team Have a Collaborative Mindset?

Collaboration is widely accepted as a core component of a well-connected business. As a result, a lot of businesses need to focus on getting the tools needed to forge a more collaborative environment for their employees. Let’s discuss what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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So, Do You Still Have a Company Culture?

So, Do You Still Have a Company Culture?

Many companies have been using remote work for so long that there are growing concerns for how this will influence company culture moving forward. Let’s discuss how you can avoid having remote work directly impact your company culture so that your team can maintain a productive working relationship.

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VoIP is a Smart Move for Your Business’ Communications

VoIP is a Smart Move for Your Business’ Communications

With all the communication tools that businesses use today, there still is no tool you depend on as much as you do your telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a full-featured telephone service with some of the most important communication tools, for a fraction of the price that you currently pay for your current telephone system. That way is through incorporating a VoIP system. 

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The FCC is Using an App to Fix Internet Inequality

The FCC is Using an App to Fix Internet Inequality

Connectivity to high-speed, broadband Internet has quickly transitioned from a convenient luxury to a practical need for personal life and business alike. Considering this, it seems amazing that Internet access isn’t nearly as equally distributed as the need for it is. However, the Federal Communications Commission is calling on the public to help them change that by downloading an application that they first released in 2013: FCC Speed Test.

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Worker Collaboration and the Communication Solutions Behind It

Worker Collaboration and the Communication Solutions Behind It

Successful relationships are built on shared understanding. It often demands some give-and-take and solid leadership. Today’s business is operating in very uncertain times and often needs to do more with less. One way they’ve been able to get through this period is by setting aside antiquated communication procedures and using technology to make up any deficits they may have to overcome. This month, we wanted to take a look at how businesses are utilizing technology to accomplish this. 

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GoDaddy Demonstrated How Not to Educate Users About Phishing

GoDaddy Demonstrated How Not to Educate Users About Phishing

While phishing awareness is an important practice to teach to a business’ employees, some methods are better than others, as GoDaddy—the domain registrar and web-hosting company notorious for its run of risqué ads—is learning the hard way. On December 14, GoDaddy’s employees received an email that seemed to be a holiday bonus from the company… only to find out (the hard way) that it was a phishing test that their employer had run.

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PCSOFT
Suite 2.07, 3 Fordham Way
Oran Park, NSW 2570